> ## Documentation Index
> Fetch the complete documentation index at: https://v1-docs.adapt.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> How Adapt collects, uses, and protects your information

This page summarizes our privacy practices. For the complete legal privacy policy, visit [adapt.com/privacy-policy](https://adapt.com/privacy-policy).

## Data We Collect

### Information You Provide

| Data Type | Examples |
| - | - |
| **Account info** | Name, email, company |
| **Business data** | Data from connected integrations |
| **Communications** | Support requests, feedback |
| **Payment info** | Billing details (processed by Stripe) |

### Information Collected Automatically

| Data Type | Purpose |
| - | - |
| **Usage data** | Improve product, provide support |
| **Technical data** | Security, debugging, performance |
| **Cookies** | Authentication, preferences |

### Information from Third Parties

| Source | Data |
| - | - |
| **Integrations** | Data from tools you connect |
| **OAuth providers** | Profile info from Google, Slack |

## How We Use Your Data

### To Provide Service

* Authenticate your account
* Process your queries
* Connect to your integrations
* Deliver answers and insights

### To Improve Adapt

* Analyze usage patterns
* Identify and fix issues
* Develop new features
* Optimize performance

### To Communicate

* Send service notifications
* Provide customer support
* Share product updates (with consent)

## How We Protect Your Data

| Protection | Implementation |
| - | - |
| **Encryption** | TLS 1.3 in transit, AES-256 at rest |
| **Access control** | Role-based, least privilege |
| **Monitoring** | Continuous security monitoring |
| **Compliance** | SOC 2 Type II certified |

[Learn more about security →](https://v1-docs.adapt.com/docs/security/overview.md)

## Data Sharing

### We Do Not

* Sell your personal information
* Share data for third-party advertising
* Use your data to train AI models (without consent)

### We May Share

* With service providers (under contract)
* When required by law
* With your consent

### Service Providers

| Provider | Purpose |
| - | - |
| **Google Cloud** | Infrastructure hosting |
| **Stripe** | Payment processing |
| **AI providers** | Query processing |

All providers are bound by data protection agreements.

## Your Rights

### Access & Portability

* Request a copy of your data
* Export your conversations and settings
* Receive data in standard formats

### Correction & Deletion

* Update inaccurate information
* Request data deletion
* Close your account

### Control

* Manage integration connections
* Control communication preferences
* Revoke access to data

### Exercising Rights

To exercise your rights:

1. Go to **Settings > Privacy**
2. Or email [privacy@adapt.com](mailto:privacy@adapt.com)

We respond within 30 days.

## Cookies

We use cookies for:

| Purpose | Required |
| - | - |
| **Authentication** | Yes |
| **Preferences** | Yes |
| **Analytics** | Optional |

Manage cookie preferences in your browser settings.

## Data Retention

| Data Type | Retention |
| - | - |
| **Account data** | Duration of account |
| **Conversations** | Until you delete |
| **Usage logs** | 90 days |
| **Backups** | 30 days after deletion |

## International Transfers

* Data is stored in the United States
* We use Standard Contractual Clauses for EU transfers
* Enterprise customers: Custom data residency available

## Children's Privacy

Adapt is not intended for children under 16. We do not knowingly collect data from children.

## Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or in-app notification.

## Contact

For privacy questions:

* **Email**: [privacy@adapt.com](mailto:privacy@adapt.com)
* **Address**: Adapt, Inc. \[Address]

For the complete privacy policy: [adapt.com/privacy-policy](https://adapt.com/privacy-policy)

> [card] [Data Handling](https://v1-docs.adapt.com/docs/security/data-handling.md)
>
> How we process your data

> [card] [AI Training Policy](https://v1-docs.adapt.com/docs/security/ai-training-policy.md)
>
> Our AI data usage policy


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