> ## Documentation Index
> Fetch the complete documentation index at: https://v1-docs.adapt.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Gong

> Connect Gong to Adapt to analyze calls, deals, and conversation insights

Connect Gong to let Adapt analyze your recorded calls, deals, and conversation insights from your revenue intelligence data.

## Set up credentials

You generate an API access key and secret from your Gong settings. Only a Gong technical administrator can create API credentials.

**1. Open Company Settings**

Log in to Gong as a technical admin and open **Company Settings** (called
**Admin Center** in newer versions).

**2. Open the API page**

In the **Ecosystem** section, select **API**, then open the **API Keys** tab.

**3. Generate the key**

Click **Get API Key** (or **Create**) to generate a new credential pair.

**4. Copy the access key and secret**

Copy the **Access Key** and the **Access Key Secret** and store them
securely. The secret is shown only once, so if you lose it you must generate
a new pair.

> [!NOTE]
>
> Gong uses these credentials for Basic authentication. The access key acts as
> the username and the secret acts as the password.

## Connect to Adapt

**1. Open Integrations**

In Adapt, go to **Settings > Integrations**.

**2. Find Gong**

Search for **Gong** and select it from the catalog.

**3. Start the connection**

Click **Connect** to open the connection form.

**4. Add your credentials**

Enter the values you gathered above, then click **Add connection**:

| Secret Name | Value |
| - | - |
| `GONG_ACCESS_KEY` | Your Gong API access key |
| `GONG_ACCESS_SECRET` | Your Gong API access key secret |

You can rename the connection and choose whether it is shared with your
organization or kept personal to you.

**5. Test the connection**

Ask Adapt to summarize your most recent calls.

### Security

* Credentials are encrypted at rest with AES-256
* The credentials are scoped to the permissions of the admin who generated them, so grant only the API scopes your use case needs
* Rotate the key pair periodically and regenerate it immediately if it is exposed
* Never share the access key or secret publicly or commit them to source control

## Capabilities

Adapt can analyze your Gong calls, deals, and conversation insights. Use it to surface deal risks, summarize customer conversations, and spot trends across your sales calls.

### Examples

Call summary

```
Summarize the key takeaways from my Gong calls this week.
```

Deal insight

```
Which deals in Gong show risk signals based on recent call activity?
```

Conversation trends

```
What objections came up most often in my Gong calls last month?
```

Rep coaching

```
Analyze talk-to-listen ratios across my team's Gong calls this quarter.
```


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